When We Move To Level 2 - 2021 Reopening
When we move to Level Two ?
Our idea plan is to open fingers crossed on the 7th or 8th September.2021. That is if we move to Level 2 on either of these days. Or when that might be ??????????
We would like to take this time to say thank you to you all for waiting for our return.
IF WE OPEN.
We will start making calls from Tuesday morning. PLEASE I CAN’T STRESS enough we will ring you as soon as we can. This will take a few days, If you missed your appointment on the 1st day of this lockdown you will be contacted first. Listen out for your phone call, the more flexible you can be with us on time and day the faster we can get you in. If you miss your call please email us back d-or@xtra.co.nz will keep the phone free. If you do have something special coming up in the next few days or weeks PLEASE let us know so we can help you get in.
You have a booking in place ?
If you have a booking already that booking is still there and we look forward to see you when we open in Level 2. If you do not know when that booking is you can make contact with us now and i can let you know email d-or@xtra.co.nz or text us back on our appointment system. Please tell us if you can not make your appointment that would help us tremendously and we could reschedule you for another time.
The team really want to make sure that our clients and ourselves have a very clear understand of the Health and Safety Protocols on how to look after each other , our clients and our community.
As Salons prepare to re-open and stylists get ready to return, there will be new safety 'Best Practices’ guidelines that we must follow for the health and safety of our team, and our clients. We know it can be a little unsettling when you are unsure of all the changes that happen in the salon. But we are all here to help and guide each other. If you can read the below changes and reach out if you have any concerns and questions.
Changes in the salon.
Below is our current proposed plan for when D'or Hairstylists opens.
DEEP clean the entire Salon.
Booking of appointments in a NEW timetable, the timetable will be allowing us to work a few extra late nights and 6 days
All stylists can work on the floor at any one time, full-time front of house this meaning that the new guidelines allow only 1 metre distancing.
Please be aware we will be wearing masks.
Please be aware YOU will be wearing masks as well.
And even hang up your own jacket (sorry)
No extra people in the salon you must have an appointment to enter the salon
if you are wanting to pick up product please knock and we will come out
Scanning in is a MUST if you do not have a Tracer App we will sign you in
COVID - 19 HYGIENE POLICY ‘Best Practices".
Team D'or.
The layout of the salon will look different - no waiting areas.
Hand washing and sanitisation between each client.
Every Cape will be worn only by the client and washed each time it has been used.
Biodegradable Disposable Towels will be used once only.
Full sanitisation of tools will be done after every use.
Full sanitisation of all styling areas after every use.
Full sanitisation of all basin areas after every use.
Staff will be wearing Masks, Gloves PPE where necessary.
Water will be available in a paper cup.
NO tea or coffee, but you are most welcome to bring your own.
We are unable to provide magazines to help limit the touch points within the salon space.
All your home care needs, and rebooking will be sorted at the beginning of your appointment, and one of the team will have this ready for you at your check out.
Your next appointment will be emailed to you
When each stylist arrives at work they will sign in and also and have their temperature taken to make sure they are well to work for the day .
Sorry we will not be able to give you free hugs or handshaking but we can give you a toe tap.
What we expect from you.
If you are unwell please stay at home.
Upon arriving at D'or we ask you please to wait outside and Pip or I will come and get you.
Please Code in while you are out there.
Please arrive a couple of minutes early as we will ask you a few questions and fill in your details on our contact list, this is part of the government regulations for contact tracing.
You will be required to wear a mask during your service you can bring your own or we will have one for you.
You will be asked to go and wash your hands or sanitise and we will take you to your seat.
Please bring your book or a device so you can connect to the WIFI.
Children are only allowed to be in the salon while they are getting their hair cut the rest of the family must wait outside.
Please do not be late for your appointment as we do have strict guidelines on us for how many people in the D'or space
You will also notice the price of your service might be a little more as we might need more product. You might have a longer regrowth than normal. Especially if you have missed your appointment.
Due to the Covid-19 lockdown hitting our business hard, we have decided that we need to charge a $2 surcharge to help us cover the extra costing. In keeping the governments best practices in place .
Thank you again for all your support and understanding of all the requirements that we have had to put into place.
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Hope to see you soon.
BRING ON LEVEL TWO
The team of Shining Stars
Rosemary, Stacy, Hana, Pip, Jessica, Maryke, Lucy xx